Job Description:
The duty supervisor will be in-charge of overseeing and managing day-to-day operations of the Kallang Football & Tennis Hub (KFH & KTH) and to ensure that operations are running smoothly. Provide assistance in logistics and any other daily operational and venue matters that may arise.
Job Scope:
Kallang Football & Tennis Hub (KFH & KTH):
- Manage patrons’ enquiries, feedbacks, or issues
- Assist and support enquiries from Customer Care
- Assist with programme sign ups and set up of equipment
- Familiarise and promote venue offerings (e.g., programme, courses)
- Ensure that the venue is clean and safe, reporting any safety or cleanliness issues to the facilities or security team
- Ensure that the venue is run in a safe and orderly manner in accordance with the conditions of entry of the venue
- Ensure that venue is ready for Elite Athlete Training (Lights is in Training Mode)
- Be the main point of contact for Customer Care, Facility
- Attendant/Groundsmen, EAT personnel, Security and Duty Technicians
- Ensure no patrons overstayed the respective bookings
- Assist with any incidents by following the correct procedures and raising an
- Incident Report (IR) to venue management
- Update venue management with daily sales figures and EAT Numbers
- Attend required staff training
- To provide emergency assistance when required
- Any other duties assigned
Salary:
S$14 /hour for weekdays
S$16 /hour for weekends
Location:
Near Stadium Mrt
Reg No: 96C4864
EA License No: R22110839
