MAIN TASK
As Store Manager the person will manage day by day operations in the Singapore Store.
According to the Marketing and Sales Strategy the daily tasks will include sales responsibilities, showroom management as well as events management.
MAIN ACTIVITIES
Customer management
• Welcome and engage every guest providing the best customer experience.
• Manage or assist the showroom walk-ins, supporting the team with showroom visits previously booked.
• Work with Business developers to constantly increase the traffic within the Store.
• Report precisely daily activities, register visitors and leads through CRM system (Sales Force).
Showroom Management
• Maintain the showroom and the services offered with the high company standards and values.
• Ensure the Showroom is always in perfect condition (clean and tidy)
• Organize, manage, and supervise the showroom’s maintenance together with the local suppliers.
• Manage the Marketing tools and ensure their constant availability through a dedicated inventory to be kept always updated (catalogues, samples, folders, branded gadgets).
• keep he space always updated and upgraded with the last merchandising & marketing set-up.
• Assisting in the development of the presentation for the renovation, based on the Company indication.
• Support the management of the main social media channels and local adv campaigns.
• Report daily activities through the CRM system (Sales Force).
Event Management
• Plan and organize event in advance respecting theme and budget assigned.
• Be responsible for the execution of the event according to company standards and Values (invitations, catering, logistics, adv, mailing.)
Admin/Desk Office activities
• Manage the general email account and phone and Whatsapp contact.
• Support the sales team by preparing samples and the relative shipments (either locally or oversea) for Customer , Architect Studios, Design Studios, Contractors, Developers.
MUST HAVE
• Degree in Architecture/Interior Design/Economics
• Experience in retail/product promotion and showroom management
• Fluent English for handling English speaking people ; other language will be at advantage as need to interact with counter part in Italy
• Passion for architecture and design
• Good communication skills
• Organization and problem solving skill
• Proficient in Microsoft office software (Word, Excel, Power Point
