- Provide top-tier technical support and quality information to car manufacturers, distributors, and Service Dealers (SD) to drive continuous product quality improvement.
- Support the establishment and management of SD network expansion in responsible territories, ensuring a seamless service experience for our customers.
- Conduct engaging onsite and virtual technical training and audits to SD, guaranteeing that repair capabilities meet and exceed company standards.
- Maintain and ensure the operational readiness of all repair equipment and diagnostic tools, enabling efficient service delivery.
- Offer ad-hoc support to automotive sales and related departments, contributing to the overall success of our automotive business.