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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Solutions Lead
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Customer Solutions Lead

Jondavidson Pte. Ltd.

Jondavidson Pte. Ltd. company logo

Our client is SI


KEY RESPONSIBILITIES:

  • Work closely with Account Managers in Singapore to qualify customer needs, design proposals and follow opportunities until closure.
  • Contribute to all business and technical discussions with customers and partners to define best solutions to address customer challenges
  • Define engagement strategy with customer to solve their specific challenges
  • Bridge between customer and our Cloud, Data, AI and Hyper-automation service offer to address client business problems and meet their technical requirements
  • Generate new leads by approaching new prospects (together with Account Managers) and promoting Software Cloud, Data, AI and Hyper-automation services
  • Lead and coordinate complex RFP proposals with other team members and other company Business Units.
  • Deliver trainings to local Account Managers and Pre-Sales teams about our Digital Transformation portfolio
  • Responsible for keeping track of and reporting customer opportunities and actions in CRM tool

QUALIFICATIONS:

  • Result-driven professional with 10+ years experience in a Pre-sales, Solution Sales - or similar - role in the technology sector.
  • Strong knowledge of Cloud, Data, AI, Hyper-automation and ability to quickly learn new technologies
  • Proven experience interacting with C-level executives. Able to qualify business and technical challenges and articulate value proposition.
  • Creative and hands-on problem solving mindset
  • Excellent listening, writing and presentation skills

CERTIFICATIONS EXAMPLES (a big plus):

  • Cloud: AWS Certified Cloud Practitioner; Microsoft Certified: Azure Fundamentals; AWS Certified Solutions Architect Associate; Microsoft Certified: Azure Solutions Architect Expert.
  • Data: Certified Data Management Professional; AWS Certified Data Analytics; Microsoft Certified: Azure Data Fundamentals; Microsoft Certified: Azure Data Engineer Associate; Data Governance & Stewardship; Data Science Professional Certificate.
  • AI and Automation: Microsoft Certified: Azure AI Fundamentals; Google Professional Machine Learning Engineer; Certified AI Professional; UiPath RPA Associate

Chin, SF

sf.chin[at]jondavidsongroup.com


JonDavidson Pte Ltd

Co. Reg. No. 200709068N. Licence No. 22S1412

Registration Number: R21100141


"Personal data collected will be used for recruitment purposes only"

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