Corporate Call Centre
Working hours: Mon-Fri, 9-6pm
Location: Changi
Salary: $2700 - $4000
Duration: 6 months (renewable/convertible)
Key Accountabilities & Responsibilities:
1.Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.
2.Perform proper follow up to ensure resolution.
3.Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.
4. Provide support on Web & Mobile and educate/guide customers on product and system navigation.
5.Provide support on forms enquiries/clarifications/rejections.
6.Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.
7.Any other tasks/duties that may be assigned.
8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches
Requirements:
Must have at least 1 year customer service experience in banking industry
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
