Must Have
- Experience in managing Symantec Endpoint Protection at expert level,
- Expertise in MS Defender
- Knowledg in managing and supporting CrowdStrike
- Experience in managing Guradicore & McAfee endpoint encryption skills
Roles & Responsibilities
- Detect security issues, monitoring soc alerts, create customer tickets/incident and manage problems until closure.
- Symantec Endpoint Protection, MS Defender, CrowdStrike, Guradicore & McAfee endpoint encryption installation and troubleshooting.
- Maintain and manage changes in running environments.
- Symantec Endpoint Protection Manager & Microsoft Defender Configuration updates and Console management
- Centralized management of Anti-Virus Software, Maintenance and support of Symantec and Microsoft security products.
- Scheduled and On Demand scan management, SEP and MS Def agent management (within console) AV agent upgrade.
- User administration in Active Directory
- ThreatAware console management, Dashboard and Alert Monitoring, Potential Threat and Vulnerability alert escalation to the client,
- OS and Application related Policy changes and implementation and Agent deployment.
- Incident management related to Microsoft Defender product, Sep, CarbonBlack EDR, CrowdStrike and Guardicore.
- Vendor (Broadcom and Microsoft) Communication with shared responsibility.
- Reports Creation and improvements, Antivirus Compliance check and metrics reporting.
- Antivirus agent/package maintenance, Symantec and MS Defender related recommendations.
- Provide technical support, including monitoring, reporting, tool administration, this is most often done without direct interaction with the end-users.
