Job Summary
The role holder is part of Core Wealth platform Hive and participate actively in the delivery of Core Wealth Platform hive roadmap specific to Wealth Management and Affluent applications and projects, and support the achievement of Hive OKRs.
Strategy
- Manages the project / change using the Group’s ‘ePMO’ methodology in alignment with nWOWS and successfully delivers the scope with a disciplined approach to change control and agreed timelines.
- Responsible for managing the delivery of a workstream within a project or a low-complexity project, working closely with the relevant Business leads and wider set of stakeholders on a daily basis.
- Ensures scope, approach, solution design, timelines, and all other key aspects of the workstream/project are documented.
- Ensures that programmes and portfolios are aligned with operational and strategic objectives.
- Adheres to Group Standards, including processes related to NWOW, SCM, CRA, CGC etc.
- Ensures Program/ Project manager is made aware of any material risks, issues, cost, benefit, and scope changes in the workstream to be able to report to the Chief Product Owner (CPO) and relevant Governance Committees.
- Provides inputs to Project Manager to create financial baselines and track cost actuals in a detailed budget document for submission to PMO and Finance monthly.
- Assists and provides inputs to (if required) to Project or Program Manager so they can manage project expenditure against budget as agreed in the project business case and project definition document or approval request.
- Provides inputs and participates in relevant Governance Committees together with Program/ Project Manager.
Key Responsibilities
Business
- With the support from Program/ Project Manager manages conflicts in stakeholder expectations, employee experience and good practice in process solution design across multiple workstreams.
- Understands risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations.
- Presents clear options and recommendations, facilitates decision making and enables clear understanding in key stakeholders of risks, outcomes and trade-offs.
Processes
- Participates in or co-facilitates agile ceremonies in collaboration with technology delivery scrum masters.
- Supports continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
- Works with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
- Ensures user stories and use cases are defined as per requirements.
- Ensures the Requirements Traceability Matrix is set up and maintained.
- Works with the Design team, Architects, and other Programme/ Project team members to define metrics and performance goals for the application.
- Participates in quality management reviews, process designs, prototypes and other requirements workbooks to ensure they fulfil stakeholder’s requirements.
- With Program/ Project managers works with Product Owner to groom and prioritise the product backlog.
- Manages project governance through delivery of work and sprint plans, agile ceremonies and relevant Governance forums
People & Talent
- Demonstrate and act as a role model of the Group’s values and culture in the region
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
- Promotes a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Promotes innovative thinking and self-development, is willing to try new things in the interests of improvement.
- Works with Project/ Program Manager to ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities, and objectives.
Risk Management
- Works with Program/ Project managers to manage & track risks, issues, impediments throughout the project life cycle and to follow up through its resolution.
- When required appropriately escalates impediments and blockers to the Program/ Project Manager, PMO, Chief Product Owner (CPO), relevant Governance Forums and ensures ownership by committee members for the mitigating actions.
- Prepares materials for governance meetings as required including Board quality presentations.
- With Program/ Project managers support ensures key person risks (BaU and project) are mitigated.
Governance
- When required appropriately escalates impediments and blockers to the Program/ Project Manager, PMO, Chief Product Owner (CPO), relevant Governance Forums and ensures ownership by committee members for the mitigating actions.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Hive Lead, Hive Tech Lead
- Chief Product Owner
- Cluster Leads in Core Platform Hive
- Product owners / Scrum masters/Squad members
- Business stakeholders
- Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.
Skills and Experience
Our Ideal Candidate
- Bachelor’s degree from a reputable university
- 4+ years experience in Banking PMO role.
- Ensures user stories and use cases are defined as per requirements.
- Ensures the Requirements Traceability Matrix is set up and maintained.
- Business Communication
Role Specific Technical Competencies
- Stakeholder Facilitation
- Business Governance & Support
- Hive Financial analysis.
- Agile Development
- Manage Risk
- Manage People
- Business Facilitation
- Strategy & Business Model
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
