Job Summary
We are seeking talented and motivated individuals for the role of Analyst within Wealth Solution COO (WSCOO) Team.
The successful candidate will play a crucial role in bridging the gap between technology and the business to assess processes, systems to determine requirements and deliver recommendation and support implementation. The candidate should be an eager learner willing to learn and work effectively in a collaborative team environment. With good ownership could work independently with less mentor.
Requirement Gathering and Analysis
• Work with stakeholders to document requirements.
• Analyst and validate requirement to ensure they meet business needs, align with internal policies and regulatory requirement.
• Work with technology team to detail business requirement and functional requirement.
• Act as liaison between business and technology to achieve a clear and accurate business requirement.
• Identify opportunities for system enhancement to improve end-users experience, improve efficiency in conducting sales.
Key Responsibilities
Testing Support
• Participate in UAT/UVT.
Process Improvement
• Analyse processes and identify areas for improvement.
• Develop and implement solution to increase efficiency, reduce risk/error and improve optimise processes.
• Develop, maintain process changes and create/update user guide, system guide, forms.
User Support
• Provide support to end-users by troubleshooting and resolving system related issues.
• Responds to enquiry from end-users’ inquiries and provide guidance on system usage.
• Conduct end-users training when there is a change in system behaviour or when new functions are introduced.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Wealth Solution
• Wealth Operations
Our Ideal Candidate
- 2+ years of Wealth Management experience
- Business Analytics Experience
- Proficient in Microsoft Office including Word excel etc.,
- Previous UAT experience is preferred
Role Specific Technical Competencies
- Business Analytics
- Manage Change
- Applications and PC Skills
- Training Delivery
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
