Responsibilities
• To perform transaction sanction screening functions
• To prepare documents for Audit Reviews
• Together with the team, to work and target SLA is met at all times.
• To ensure quick action/resolution in managing both internal and external customers’ queries/feedback/complaints.
• To monitor system availability & escalate promptly to management whenever required and to manage situation such that payment/service timelines are not impacted.
• To participate in UAT/Projects as and when required.
Skills/Requirement
1. Knowledge in Remittance Function
2. Accuracy and being meticulous is a key requirement
3. Proficient in Microsoft Windows applications – Word, Excel & Power-point.
