- Administer and maintaining business software applications and platforms.
- Provide L1 technical support and troubleshooting for users of business applications.
- Manage, monitor, and follow up Service Desk Process for incidents and requests.
- Configure and customizing software solutions to meet business needs.
- Ensure compliance with security and regulatory requirements..
- Implement audit recommendations to ensure compliance needs are met.
- Provide training and support to end-users to help them effectively utilize the business applications.
- Create documentation, user guides, and training materials to facilitate knowledge transfer and ensure consistent usage across the organization.
Joy Yeow Zhi Qian
(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
