About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Team Introduction The E-Commerce HRBP team supports our fast growing E-Commerce business on all things people. Our people are at the epicenter of providing an enriched and seamless shopping experience for our users and the E-Commerce HRBP team partners with business stakeholders to drive this mission to reality. The team covers the entire employee lifecycle which also requires HRBP team members to work with a bunch of cross-functional stakeholders to drive the people agenda.
Responsibilities:
- Build a high performing HRBP team. Mentor team members on employee development best practices to support business needs.
- Translate business agendas and objectives into a strategic HR roadmap, with supporting initiatives and action plans while garnering support/ownership for that roadmap within the organization.
- Coach business leaders on people-related matters including talent assessment, development and succession, organization effectiveness, and high-performing team characteristics.
- Design, monitor, and measure HR metric/ KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention.
- Play a leadership role in the design and execution of business restructures, and critical workforce planning initiatives and identify critical succession planning needs.
- Enhance employee development & management throughout the year by providing coaching, mentoring, and timely feedback; design fit-for-purpose goal-setting agendas including 360 performance evaluations, and oversee the formal performance review and calibration process. - Champion HR initiatives to support Diversity & Inclusion throughout the organization, including the roll out action plans and guiding leaders regarding mentorship, development, and promotion of diverse employees.
- Guide HR managers regarding mentorship, development, retention, and promotion of diverse employees.
- Facilitate communication, collaboration, and engagement across all areas of the business.
- Global travel will be a requirement of the position.
Minimum Qualifications
- 7+ years as a Human Resources Business Partner, with experience in leadership position.
- Experience in organization design, organization diagnosis, and culture related field.
- Strong analytical skills and proficiency in data analysis tools (i.e. Tableau, Excel, Power BI) to extract insights and drive strategic decision-making.
- Global leadership experience is required, especially the exposure outside of SEA. - Corporate experience in employee relations, performance management, leadership development, and general HR program/operations.
- Strong relationship-building skills with the ability to influence, drive change, and communicate effectively across all levels of an organization.
- Successful track record of designing and implementing people programs while balancing business objectives.
- Comfortable working across time zones and cultures.
Preferred Qualifications
- 3+ years of experience in a tech environment, preferably in a high-growth international organization.
- Demonstrated ability to successfully manage large, complex projects in a fast-paced, matrixed, global environment.
- Comfort with ambiguity; strong judgment and ability to make data-driven decisions.
- Excellent collaboration and communication skills, build stakeholder partnerships, and influence without authority.
- Fluency or proficiency in Mandarin for communication with external stakeholders.
- A Bachelor's degree and/or professional certifications in HR, Organizational Development, or related field.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
