x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Singapore   »   Jobs in Singapore   »   Guest Services Manager - JH (793)
 banner picture 1  banner picture 2  banner picture 3

Guest Services Manager - JH (793)

Rk Recruitment Pte. Ltd.

Rk Recruitment Pte. Ltd. company logo

Job Info:

  • Salary: Basic up to $3650 + AWS + Monthly Meal Allowance & Shift Allowance ($555)
  • Working Hour: 5 Days; 3 shift (Morning, Afternoon, Night shift) - (7.30am to 5pm/ 1pm to 10.30pm/ 1.30pm to 11pm/ 10.30pm to 8am)
  • Location: Orchard Boulevard MRT

Job Scope:

  • Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
  • Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
  • Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
  • Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances
  • Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
  • Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
  • Deal with guests’ enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
  • Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Sharing is Caring

Know others who would be interested in this job?