Job Summary:
The Business Manager is responsible for overseeing the day-to-day operations of the organization, ensuring that the business runs efficiently and profitably. This role involves coordinating and optimizing processes, managing staff, and driving operational improvements to meet company goals.
Key Responsibilities:
- Operational Management:
- Plan, implement, and monitor the operational systems of the company.
- Develop and oversee performance metrics for operational efficiency and quality.
- Ensure the company meets its financial and operational goals.
- Process Improvement:
- Identify and execute opportunities for improving efficiency, quality, and productivity.
- Implement best practices across departments.
- Manage operational budgets and resources effectively.
- Team Leadership:
- Lead and motivate the operations team to meet company objectives.
- Manage recruitment, training, and development of staff.
- Compliance and Safety:
- Ensure that all company activities comply with legal regulations and company policies.
- Customer Service:
- Work closely with the customer service department to ensure customer satisfaction.
- Resolve any operational issues that affect customer experience.
- Recruitment & Fulfilment:
- Will oversee recruiting and fulfilling employment contracts
Qualifications:
- 2+ years of experience in operations or similar management roles.
- Strong leadership, decision-making, and problem-solving skills.
- Ability to manage budgets, projects, and teams.
Key Competencies:
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills.
- Analytical mindset with attention to detail.
- Results-driven with a focus on continuous improvement.
- Self-starter who is willing to build the company together with management
