Guest Relation Officer
Salary: $2800 - $3000
Working Hours: 5 days Mon to Fri 8am to 6pm
Working Location: Downtown MRT
Job scopes:
- To meet and greet visitors, lead them to appropriate room and do welcome script (covering use of meeting room system, restrooms, fire exits, etc)
- To attend enquires from staff/ courier services and receiving mails (recording & send email reminders)
- To offer the management staff / external guests the choice of beverages available and assist to serve / arrange staff to serve accordingly.
- To check on meeting room set up standards, floral arrangements, and report facility faults
- To provide accurate directions on meeting venues and office locations of various units (must know all facilities, locations, and operating hours)
- To have a list of amenities and facilities in the neighbouring area of CBD including operating hours, telephone numbers, etc
- To assist in the booking of executive meeting rooms
- To provide taxi booking services
- To have emergency guest amenities such as sewing kit, first aid kit, stationery, umbrellas
- To receive feedback from guests or staff on facilities and services
- To assist in overseeing events or VIP meetings at executive conference suite
- To coordinate and manage vendors / caterers onsite providing services to the VIP / executive events
- To assist managing rooms and submit reports on weekly release
- To assist in handling common & executive meeting room enquiries by phone / email / Teams
- To manage common meeting room bookings:
- To call meeting room user 15 minutes prior to booked period to reconfirm
- To call meeting room user for rooms left unused 15 minutes after booked period and update the system if no-show, followed by email to remind user on guidelines
- To send reminders email to users
- To oversee reconfiguration of meeting room set up
- To prepare weekly schedules for stewardesses / technicians
Requirements:
- Minimally GCE ‘O’ Level
- Computer skills: Microsoft Outlook, Microsoft Excel, Microsoft Words
- With working experience as customer service executive is a plus
Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)
OR
Email to : [email protected]
Tan Meng Liang Reg No: R23115923
The Supreme HR Advisory Pte Ltd EA No: 14C7279
