Job Summary
We are looking for experienced and enthusiastic messaging engineer ensure quality of IT services (Capacity Management, Monitoring, Continuity, Controls, Incident; Problem management, Change Management
Roles and Responsibilities
- Ensure quality of IT services (Capacity Management, Monitoring, Continuity, Controls, Incident; Problem management, Change Management.
- Manage messaging infrastructure (M365, MS Exchange, Lotus Domino, IronPort).
- Manage Mobile Device Management infrastructure (MobileIron, MS Intune).
- Manage Instant Messaging infrastructure (MS-Teams, MS-Skype for Business, Symphony).
- Manage Compliance and Legal Archiving infrastructure (Veritas Enterprise Vault).
- Contribute to, and execute, our recovery plan for BNPP IT for messaging services.
- Manage the flow of End-User (Requests/Incidents) in the appropriate workflows (Service-Now, SailPoint).
- Ensure that work processes are documented.
Requirements:
- Bachelor’s degree in information technology or equivalent
- 7 years of direct IT work experience in a comparable role with another financial institution.
- 7 years of advanced technical working experience of (M365, MS Exchange, Lotus Domino, IronPort, MobileIron, MS-Teams / Skype for Business, Symphony).
- Knowledge of Compliance and Legal Archiving (Veritas Enterprise Vault, Merge1) definitely a plus.
- ITSM and Project Management skills.
- Client Focus (Group Competency).
- Decision-Making Skills (Group Competency).
- Taking Initiative (Group Competency).
- Ability to Learn (Group Competency).
- Flexibility to work in shifts or weekends (if required)
- Tertiary qualification in IT (Computer Sciences or Engineering).
- ITIL v2 Certification (Foundation being the minimum).
- Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
Morgan McKinley Pte Ltd
Dinu Dinesh
EA License No: 11C5502
EAP Registration No: R22110286
