The Services Project(s) Planner & Team Assistant is key role within the Services Project Organisation in the country. He/She reports directly to the Head of Services Project and support all services-related activities in Singapore. He/She is responsible to provide high-level schedules / internal project scheduling and key milestones into the Project tools. He/She will ensure that all Project Management processes and tools are properly adhered to. He/She will ensure that the administrative activities such as documentation management, correspondence management, etc are executed by the members of the project teams diligently.
Ongoing Services Project Include:
- R151 LTSS
- CCL LTSS
- BPLRT LTSS
Key Accountabilities:
- Update high-level schedules / internal project scheduling and key milestones for all Services projects within the portfolio or parts of schedules of projects with any criticality.
- Collect time related progress information to update progress charts.
- Key user for Ody.C, supports the Project Manager(s) on the use of Ody.C. Provide training for the team.
- Liaising with the PMs and project team on a regular basis to obtain various information for the Head of Projects
- Ensure Project tools and processes are effectively used across the Services Projects.
- Ensuring that all Project Report(s) (internal & external) are compiled in a consistent and timely manner across projects.
- Manage/Control all official correspondences with end-Customer (letters, monthly reports etc)
- Manage the project / Services business repository e.g. SharePoint
- Arranging team events with a keen focus on team building and cohesion between the various Services Project teams.
- Customer liaison – build up relationships with the customers at all levels and become a reliable point of contact for them.
- Support the setup and ensure the maintenance and operation of the Fleet Maintenance Centre which includes Visualisation Boards and other IT infrastructure.
- Support the execution of the DFQ process for all Service gates to secure DFQ GO On Time
- Provide the necessary support to newcomers in the team
Competencies & Skills
- Basic knowledge of project scheduling theory.
- Practical skills in at least one scheduling software tool
- Practical skills in MS Office software tools (Excel, Word, PowerPoint)
- Fundamental knowledge of the engineering or construction industries.
- Prepared to learn
- Good interpersonal skills; a team player.
- Accuracy and attention to details
- Adaptability in a multi-cultural and rapidly changing environment.
- Trustworthy / Confidential / Discretion
- Sense of urgency
- Autonomy, good sense of initiative and ability to anticipate and solve issues
- Quality rather than quantity service
- Reactivity
- Good relationship and communication skills
- Team-spirit and customer focused
