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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Client Service Delivery Specialist (Central/3.5k/5 days)
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Client Service Delivery Specialist (Central/3.5k/5 days)

People Profilers Pte. Ltd.

People Profilers Pte. Ltd. company logo

Responsibilities:

  • Understand all program requirements and communicate requirements to all subcontractors.
  • Maintain effective and timely communication with clients.
  • Manage daily orders, ensure service level standards (SLA) are met and resolve services issues.
  • Communicate effectively across all functional teams assigned to the program.
  • Create orders and coordinate with logistics service providers and/or other sub‐contractors utilized to support the client’s program.
  • Attend con‐calls and meetings with internal teams, clients, and subcontractors.
  • Data management.
  • Review subcontractors reports to ensure accuracy and jobs profitability.
  • Prepare reports and settlements for billing.
  • Support and assist the manager in coaching junior staff.
  • Other duties as assigned.


Requirements:

  • Minimum Degree/Diploma in any discipline
  • Dedicated team player
  • Outstanding organizational skills and attention to detail
  • Able to review and analyze data
  • Flexible and adaptable
  • Ability to manage changing priorities as programs evolve
  • Proficiency with MS EXCEL


Job ID: QXVV4X33

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified


Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com


EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

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