- Position : Operations Manager (Sports & Fitness) – Up to $6,500 + Bonus
- Location : North East – Ubi
- Working hours : Monday to Friday | 9.30am - 6pm
- Salary (commensurate with experience) : Up to Basic $6,500 + Bonus of Average 1 Month + 14 – 18 days Annual Leaves + Medical Benefits
- Duration : Permanent
- Industry : Sports & Fitness
Main Responsibilities:
- Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
- Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).
- Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.
- Forge strong working relationships between coordinators, the sales team, and program managers.
- Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.
- Oversee the utilization and management of the Company App to streamline operations and enhance team collaboration.
- Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance
- Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.
- Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.
- Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.
- Provide frequent updates to the Operations Director on departmental activities, challenges, and successes
Requirements:
- Minimum Diploma with 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
- Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.
- Demonstrated strong leadership skills with a focus on integrity and accountability.
- Candidates who can start immediately or within short notice will have an advantage
- Bilingual in English and Mandarin to converse with associates who can only speak Mandarin
Email to: [email protected]
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***We do not charge our candidates any referral fee nor bind them with any contract.***
Chloe Ong
Senior Consulting Manager (APAC)
Reg no.: R22105510
EA No: 13C6684
