Location: North East and Central Region
Client: Technology
Are you an accomplished leader with a proven track record in technical services and driving operational excellence? We are seeking a highly experienced APAC Technical Services Director to provide strategic leadership and direction for all aspects of Technical Services delivery for the Client Account across APAC.
Responsibilities:
- Lead and oversee the delivery of all technical service lines to meet client requirements and objectives
- Ensure full compliance with local, national, regional, and CBRE standards and legislation
- Identify and capitalize on opportunities to transition vendor spend into CBRE self-perform
- Drive the implementation of CBRE Technical programs and best practices
- Implement technology, standardization, and consistency across the account
- Develop and maintain strong stakeholder relationships
- Provide strategic guidance and leadership to the technical services teams
Required Leadership Skills:
- Visionary Leadership: Ability to set a clear vision and inspire teams towards achieving goals
- Strategic Thinking: Demonstrate broad knowledge and perspective in supporting regional strategies
- Decision-Making Excellence: Make informed decisions based on experience, judgment, and critical analysis
- Conflict Resolution: Approach conflicts as opportunities and effectively resolve them
- Inspirational Leadership: Maintain a positive outlook and motivate teams in challenging environments
- Courageous Decision-Making: Face difficult truths, set rigorous standards, and make complex decisions
- Business Acumen: Comprehend and analyze complex business documents, respond effectively to sensitive issues, and solve advanced problems
- Effective Communication: Strong written and verbal communication skills, ability to influence and persuade stakeholders
Essential Duties & Responsibilities:
- Develop and implement strategic initiatives to drive technical service excellence aligned with the customer's objectives
- Collaborate with subject matter experts to drive best practices and processes within the account
- Continuously improve the quality, cost-effectiveness, and performance of Technical Services delivery
- Identify and pursue new opportunities for growth and innovation across the Client account in APAC
- Ensure efficient and cost-effective technical service delivery and operating models
- Own and implement best practice processes and procedures, including documentation and standardization
- Implement technology solutions to enhance service delivery and operational efficiency
- Drive outcomes based on data-driven decisions and continuous improvement
Qualifications & Experience:
- Bachelor's degree in Engineering (Electrical, Mechanical, or Civil Engineering preferred)
- Minimum of 15 years of experience in technical services operations and account management
- Proven track record of successfully leading and optimizing technical service delivery organizations
- Exceptional leadership skills with the ability to motivate teams and drive operational excellence
- Strong customer relationship management experience and a customer-centric mindset
- Excellent financial management skills, including budgeting, forecasting, and cost optimization
- Excellent strategic thinking and problem-solving abilities
- Willingness to travel across APAC (10%)
If you are a visionary leader with a passion for driving technical services excellence and have a proven ability to lead and transform organizations, we want to hear from you. Apply now for the APAC Technical Services Director role and join our dynamic team!
Please note that due to the high volume of applications, only candidates who meet the requirements of the role will be shortlisted. We appreciate the time and effort you have put into your application, and we thank all applicants for their interest.
