- MNC
- Industry Leader
- Permanent Position
- Proven customer service experience, preferably within Food industry
Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service Executive (Japanese Speaking).
RESPONSIBILITIES:
- Responding promptly to customer inquiries
- Processing and coordinating customers’ orders, forms, applications, and requests
- Ensure customer satisfaction and provide professional customer support
- Communicating with customers through various channels
- Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
- Good understanding and knowledge of company’s products
- Generates and processes new sales leads as necessary
- Update of product item code in the company’s system and expiry date management of products
- Compile and generate various monthly reports for the sales team
REQUIREMENTS:
- Diploma in Business, Supply Chain or any relevant disciplines
- Minimum 2 years' experience in customer service, preferably within the food industry
- Positive attitude and customer service minded
- Proficient in Microsoft Office applications (Excel, Words)
- Business level Japanese language proficiency (JLPT N2 or above) is required to liaise with Japanese-speaking customers.
OTHER INFORMATION:
- Location: West
- Working hours: Monday to Friday + Alternate Saturday half day
- Salary: Salary will commensurate according to experience & qualifications.
- The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.
HOW TO APPLY:
Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :
Email – [email protected]
or reach out to your Friendly Consultant, Florence at WhatsApp 8655 6810 (text message only) for a confidential discussion.
Please click “Apply Now” button to submit.
Please indicate the below information in your resume:
• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
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