- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
- Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Manage client platform implementation/upgrade project.
- Perform on research/evaluation of client platform tools.
- Provide systems related technical advice to customers or project team.
- Manage client platform management systems.
- Manage systems changes through change request process & provide status reports to the relevant parties.
- Perform client platform related presales tasks.
- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.
- Ensure service level meet requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure
operation consistency across project/facility management teams.
HOW TO APPLY:
Simply submit your application with your updated Resume in MS Word Format to Nurul Atika Binte Kassim (EA Personnel Reg. No.: R1986508) by clicking the ‘Apply link’ or email to Atika at [email protected]
EA License No: 05C345
Please indicate the below information in your resume:
- Current & Expected Salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
Notice:
We would like to inform that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.
By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at https://www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.
