About Floral Knots Pte. Ltd.
At Floral Knots Pte. Ltd., we offer a variety of workshop experiences ranging from creating Floral Resin Coasters, Floral Resin Trinket Trays, Gemstone Bracelets and Gemstone Earring & Bag Charms.
Our purpose through the workshops is to create a memorable and unique experience for our participants amidst the hectic Singaporean lifestyle. We provide one of the industry's best extensive variety of quality materials with over 700 unique gemstones and 6 colour classifications of dyed flowers, along with 50 types of flake/stone additions and 50 colour dyes.
Job Description
Retail Sales Support:
- Assist customers in exploring the jewellery collection, providing information about materials, designs, and craftsmanship.
- Aid in processing transactions, including cash, credit card, and online payments, ensuring accuracy and efficiency.
- Maintain the cleanliness and visual appeal of the retail space by organising displays, dusting shelves, and arranging products attractively.
- Monitor inventory levels, restock merchandise, and update pricing tags as necessary to ensure a well-stocked and organised store.
Workshop Preparation and Assistance:
- Assist in setting up workshop stations, arranging tools, materials, and equipment required for jewellery crafting sessions.
- Welcome workshop participants, provide them with necessary materials and tools, and ensure they have a comfortable and conducive working environment.
- Support the workshop facilitator by demonstrating techniques, offering guidance, and troubleshooting any issues that arise during the session.
- Help maintain store cleanliness after the workshop.
Customer Service and Engagement:
- Greet customers warmly as they enter the store, engage in conversation to understand their preferences and needs, and offer personalised assistance.
- Respond to customer inquiries via phone, email, or in-person, providing accurate information about products, services, and workshop offerings.
- Foster positive relationships with customers by delivering exceptional service and creating memorable shopping experiences.
Marketing:
- Manage Social Media accounts
- Manage website
- Content creation
Job Requirements
- Polytechnic Diploma and above qualification
- Interest in handcrafted jewellery
- Excellent communication and people skills
- Prior experience in retail and marketing preferred
- Willingness to work on weekends
