Key Responsibilites
- Deploy Office/Microsoft 365 Environments
- Deploy Azure AD/ Microsoft Entra ID Environments
- Deploy advanced Microsoft 365 Services including Enterprise and Mobility
- Maintenance of Entra ID / On premises Active Directory environments not limited to Users, Group, OU, Group Policy management.
- Exposure in Microsoft SharePoint Administrations, and Power shell scripting will be advantageous.
- Deployment and improvements of Infrastructure on Client environments
- Assist in maintaining and deploying other Client applications and environments.
- Leading initiatives for researching and deploying and managing new applications.
- Leading IT Projects for Clients
- Coordinating various IT Staff and Operations
- Assist in managing Support Services and related deliverables.
- Working with End-Users and Vendors to support applications and environments.
- Working with Client Stakeholders on strategy and vision.
- Meeting regularly with Clients and attend Client meetings and engaging Executive Management.
- Supporting Client initiatives remotely and on-premises.
Requirement:
- 3 years or more of IT support experience is preferred.
- 1 year or more of advanced Office/Microsoft 365 experience is preferred.
- Solid experience in support management roles is preferred.
- Experience with Microsoft Azure Active Directory/ Entra ID is preferred.
- Having a worked in a highly motivated, fast-paced, critical support role
- An excellent reputation for support to end-users and leading teams
- Excellent decision making and critical thinking skills.
- Ability to meet deadlines with Projects and Assignments
- Ability to learn and support new technologies and train others.
- Must be an energetic and highly motivated self-starter with a positive attitude.
- Must be detail oriented.
- Must have the ability to multi-task.
- Must have excellent oral and written communication skills.
- Must have the ability to communicate effectively with others.
