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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   L2 Cloud Support (AWS) Engineer
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L2 Cloud Support (AWS) Engineer

Banking Computer Services Private Limited

Key responsibilities

  • Develop, coordinate, and administer AWS infrastructure.
  • Automate deployments and infrastructure as code.
  • Troubleshoot containers (EKS, ECS, ECR) and support tasks.
  • Effectively manage capacity, monitoring and alerting setup.
  • Proficient in implementation, management and troubleshoot AWS and Container technologies.
  • Proficient in Operating Systems such as AWS Linux, Red Hat Enterprise Linux, and Microsoft Windows.
  • Maintain, manage, and monitor Cloud Infrastructure and resolve IT infrastructure issues.
  • Work with the technical lead/manager to ensure the technical support provided to within the agreed SLA (24 x 7)
  • Support projects go-live implementation.
  • Provide after office hours support where required.
  • On-board new Cloud technologies, challenge existing implementation in a professional and constructive manner.
  • Follow ITSM/ITIL methodologies for day-to-day operations of the IT Infrastructure.


Preferred Qualifications

  • Bachelor’s degree in computer science / engineering or its equivalent
  • Minimum 3 years of relevant experience in AWS operations and support
  • Hands-on, detailed and a team player exemplifying the “can-do” attitude.
  • AWS Certification – Solution Architect Associate or SysOps Administrator Associate is a must.
  • AWS Certification – Solution Architect Professional and Advanced Networking Specialty is an added advantage.
  • Experienced in infrastructure engineering and automation.
  • Strong knowledge and experience of computer networking such as network zoning, routing, network resiliency, load balancing, firewall, VPNs, etc.
  • Good knowledge of AWS RDS, application technology stack and containerization.
  • Good analytical and problem-solving skills.
  • Good oral and written communication skills.
  • Good team player and positive attitude.

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