Responsibilities & Requirements
- Up to 9 years of IT experience and 5+ Years on Channels and Payment applications in banking/financial services industry is required
- Knowledge on G3 and SWIFTalliance is required.
- Possess good knowledge on 3 tiers-architecture application to:
- Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream.
- Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery.
- Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening.
- Be able to conduct application capacity planning and perform performance tuning.
- Be able to participate/conduct regular DR simulation/live DR exercise.
- Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
