IT Engineer
Responsibilities:
- Provide IT and network support including system installation, configuration, upgrading and troubleshooting.
- Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.
- Provide daily support to user and operation system platform.
- Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.
- Protect data, software, and hardware by coordinating, planning and implementing network security measure.
- Troubleshoot, diagnose and resolve hardware, software and network problems.
- Managing of IT assets and assists in decision making on acquiring IT assets.
- Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.
- Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.
- Monitor server infrastructure and application full data and system backup, load balancing web server, VM server and windows SQL cluster fail over services
- Carry out and deliver change request from operation team to enhance system security and data process tracking system.
- Conduct training related to operation system application, shop floor management system and internal IT Management policy.
