Wise’s audiovisual team ensures that all the AV equipment is ready for events and meetings in our offices across the world. The team makes sure that the events run in a smooth and orderly manner from the technical perspective. While the day to day duties vary slightly based on the situation, the AV technician is responsible for supporting cross office events and web conferencing meetings.
What you’ll do:
Run the technical production of cross-company events of varying complexity, size, and locations in collaboration with our established AV partners
Deliver the best AV experiences for in-room and remote participants using Zoom, Vimeo and various other hardware that we use in our offices (Logitech, Neat, etc)
Maintain and upgrade AV solutions in our offices while working together with Wise’s Workplace team to keep the AV systems up-to-date and automated where necessary and possible (office refurbishments and new offices)
Create, maintain, and update the runbooks that document the usage of our event spaces and meeting rooms
Develop and maintain standards and ensure all deployed AV solutions are raised to those standards
Lead the knowledge/skill growth with the wider Support units to offload operational workload as much as possible
Work on additional AV services relevant to the employee experience such as digital signage systems and room bookings
Deal with support related service requests and incidents for the supported technologies and infrastructure together with other IT support teams
