Job Summary
The role holder is required to support Head, payroll group processes in delivering the payroll agenda, managing risk and governance, vendor contract management (includes both payroll and international mobility contracts), facilitating changes across payroll processes.
Strategy
Ensure upkeep of payroll strategy and contribute to the overall delivery of payroll agenda enabling improved solutions and reduce overall risk. This includes:
- Collaborating with different teams including country stakeholders, payroll operations, payroll squad, risk, and compliance teams in delivering payroll solutions and improve efficiencies.
- Ensuring payroll processes are compliant to risk and compliance standards of the bank and escalating gaps when identified.
- Manage outsourcing arrangements including vendor governance vendor and contracts for both payroll and international mobility.
- Participating in Bank-wide HR projects having downstream payroll impact, such as changes to, data centre changes and other parts of the overall HR change agenda.
Key Responsibilities
Processes
Improving overall payroll operations quality and efficiency. This includes:
- Working closely with country HR specialist delivery teams, payroll operations, technology payroll squad and payroll vendors to improve payroll quality and efficiency.
- Monitoring internal and external governance, performance trends through business reviews and maintaining supplier relationships.
- Working with relevant teams in problem solving and escalating critical issues to senior management.
- Identifying processes requiring alignment & centralising into hubs or group payroll
Risk Management and Governance
Manage Operational Risk and governance within payroll process. This includes:
- Work with Group Operational Risk, Risk specialist, Legal and Compliance teams to facilitate the following:
- Upkeep of valid contracts and approved risk assessments for external both payroll and international mobility vendors.
- Addressing issues highlighted from risk/compliance reviews and strengthening controls within the payroll process.
- Effective supplier/vendor management wherein all thematic risks and issues, key highlights and challenges are tabled for appropriate discussion and remediation.
- Ongoing review and refresh of control designs in line with bank’s framework.
- Managing internal and external audits
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- PRB leads and Heads of HR
- Country heads of HR and country service delivery
- GPS Payroll Operations
- PRB Hive and TTO
- HR COO
- External vendors
Our Ideal Candidate
- Degree and professional qualification (e.g. human resources, accountancy, tax, legal)
- 5+ years of proven track record in own area of specialism
- Experience working in an international reward function is highly advantageous, including delivery of core HR products and process such as payroll and benefits
- Experience in project management of large, complex, cross-geography projects
- Focus on high standards, quality and high attention to detail
- Ability to multitask & problem solve within a complex structure and deliver business outcomes
- Excellent communication: clear oral and written skills
- Highly analytical and numerate
Role Specific Technical Competencies
- Data Analysis
- Business Process Improvement
- Risk Management
- Basic Accounting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
