Candidate’s Job Responsibilities, Experience, and Credentials
· Oversee daily operations in cold storage facilities, ensuring compliance with safety and temperature regulations (ranging from -18°C to -25°C).
· Manage inventory control, ensuring proper handling, storage, and rotation of perishable goods.
· Coordinate logistics and distribution activities, maintaining accurate stock levels to meet client demands.
· Liaise with corporate clients, supermarkets, and hypermarkets to fulfil Sales agreements.
· Ensure timely deliveries and manage client expectations for temperature-sensitive products.
· Implement and oversee health and safety protocols to maintain the well-being of staff working in cold storage.
· Train and supervise staff in handling cold storage procedures and adhering to industry standards.
· Evaluate and improve operational efficiency by analysing data and adjusting workflow in cold room operations.
· Collaborate with the sales and marketing teams to ensure product availability aligns with market demands.
· Maintain compliance with local and international trade regulations, especially related to the cold chain industry.
· Conduct market research and analyse trends to understand consumer demand, sales potential, and competition.
· Assess customer expectations and recommend the best product offerings.
· Build client relationships and ensure timely deliveries.
· Manage inventory and provide updates to management, ensuring stock availability and monitoring new product arrivals.
· Develop pricing strategies and credit policies in line with customer demand and financial analysis.
· Create and implement marketing and merchandising strategies according to market needs.
· Oversee budgeting, approve expenses, and review performance to measure profitability.
· Devise sales offers and strategies to retain customers, providing updates through phone calls, emails, and digital platforms.
· Handle customer complaints with efficiency and sound judgment.
· Ensure adherence to health and safety policies.
· Serve as a consultant for company marketing strategies and design promotional materials.
· Lead informational sessions for staff to explain sales trends and new strategies.
· Report on company performance and improvements post-restructuring.
· Collaborate with finance and other departments to drive profitability.
· Prepare accurate reports using internal and external data, evaluating third-party data to improve company practices.
· Present actionable insights to the management team.
