Description
- Install, configure, and troubleshoot hardware which includes printers, computers, mobile phones, projectors and other IT Peripherals.
- Setting up of new PCs / Notebooks & mobile phones such as creating user accounts, setting up of mailboxes and installation of software applications
- Active Directory administration which includes account creation for new joiners and account deletion for leavers.
- Maintain the accuracy of all IT assets inventory (Computers, mobile phones, network devices, softwares etc)
- Conduct troubleshooting to network connectivity, software applications and email issues
- Provide Help Desk support for all users (Laptops & Mobile phones)
- Maintain IT security by ensuring the installation and maintenance of MDM software (Workspace ONE), antivirus (Carbon Black) and latest patches of desktops, laptops and mobile phones
- Liaise with vendors on purchasing & maintenance of office technical equipment and software applications
- Conduct individual or group training sessions regarding in-house application and related tools for internal employees
- Respond to ad-hoc IT duties assigned by the Supervisor
Requirement
- Diploma in Computer Science or related field with 2 years application and desktops support.
- Good communication & analytical skills; team player who is able to work independently; able to generate clear documentation.
- Committed and responsible team player with a pleasant personality.
- Product knowledge of Windows server, Google Apps, Kaspersky Antivirus, Symantec Backup, SQL database & reporting and web-based systems programming experience (Javascript, HTML, ASP.Net, XML) will be an added advantage.
- IT certifications such as CCNA, CISSP, CISA, MCSA, MCSE, MCITP SA or MCITP EA will be an added advantage
Benefits
- 5 days work week - 8.30am to 5.45pm
- Located at McPherson Area, 10 min walk from Tai Seng MRT
- Career growth and development opportunities in Environmental Services
- We offer competitive salary and benefits including 16 days Annual Leave, Annual Wage Supplement AWS, Annual Salary Increment (performance based), In/ Out Medical &, Dental benefits, Insurance coverage
