Customer Service (Order fulfilment) East, $3000-4000/month
- East area
- Monday to Friday 9am to 6pm
- 6 months contract
Job description:
- Process and input customer orders, generate delivery documents, maintain transaction and interaction records, and update ERP (SAP) and databases (Microsoft Access).
- Ensure timely and accurate billing and invoicing for customers.
- Coordinate with and support other departments to address customer service issues.
- Collaborate within the Repair Team to achieve repair SPT and company goals.
- Key player within one or more Supply chain functions including materials, production, inventory, logistics, demand management and order fulfilment.
- Order fulfilment management for local and key clients
- Monitor and report on key performance indicators such as fill rate and days of inventory and forecast accuracy.
- Act as an intermediary between customer and cross functional departments to ensure high customer satisfaction.
- Be the key point of contact for monthly sales forecast and consensus analysis.
- Key member for monthly operations, pre-S&OP and weekly ASF meetings
Requirements:
- Familiar and able to use Microsoft Outlook and Excel.
- Candidates with previous experience in aerospace customer order desk will be highly preferred.
- Candidates with experience using SAP and Microsoft Access will be good too.
Interested applicants, kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified
Yvonne Chai Cheng Man
Reg No: R23115356
EA License: 23C2060
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