about the company
Our client, an insurance based wealth solutions organisation and operates in various regions.
about the job
In this position as a Senior Customer Service Specialist, you will be tasked to administer all new business submissions and top-ups, data input and collecting all required documents and liaising with personnel from Head Office. The ideal incumbent will be expected to administer all post-sales requests, liaising with personnel from Head Office and ensure that these are processed within agreed service level with adherence to compliance requirements. You will be required to manage and build relationship with partners for new business and after sales requests.
- Office is located at Raffles Place
- 100% support role, non-sales
- Working hours: Monday to Friday, 9:00am to 5:30pm
- Package: Basic salary + variable bonus + attractive benefits + medical coverage
skills and experience required
- Customer-service oriented
- 5+ years of customer service support experience - ideally in insurance sector
- Candidates with Financial Consultant/Advisor or Relationship Manager experience are welcome to apply
- Problem-solving and critical thinking to evaluate, develop and implement solutions
- Excellent individual contributor as well as team player
- Meticulous & results oriented
If the above position interest you, kindly click on the appropriate link to apply for this role.
EA: 94C3609/R132534
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
