# Convenient working location nearby Tuas
# Salary up to $2600
# Mondays to Fridays, Office Hours
Our client, is an industrial waste management company which is currently seeking a candidate to join them as a Customer Service Officer.
Job Responsibilities:
- Answer incoming enquiries from customers through phone, email, or WhatsApp support channels.
- Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO) and match it with the Purchase Order (PO)
- Answer to customer enquiries in a timely manner
- Collate the records of customers’ interactions and prepare monthly reports / consolidated figures as required by the Customer
- Submit daily collections to the company’s e-tracking system
- Coordinate with Transport department to arrange and schedule collection date and time
- Coordinate with Operations department on details of Customer’s requirements and to ensure customer satisfaction
Job Requirements:
- Minimum GCE ‘N’/’O’ Levels
- Minimum 2 years of experience in relevant roles
- Proficient in Microsoft Office applications
Looking for a new job or career opportunity? Please email your detailed resume in MS Word Format to [email protected]
Tammi Ng Yi Ning (Ms.)
Talent Acquisition Consultant
CEI Registration No.: R24119611
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