What Will You Be Engaged In Day-To-Day?
- Accepting incoming work from sales manager or client, and assigning to team members based on project processes and skill sets.
- Preparing work for team members to enhance communication, reduce errors, and improve efficiency.
- Monitoring and tracking assignments to ensure tasks are completed on time.
- Performing quality control of project work performed by team members, and ensuring that quality of work adheres to company standards.
- Interacting regularly with team members to review status of tasks and resolving issues
- Troubleshooting issues, resolving questions, and overseeing day-to-day activities of project team.
- Performing other duties as assigned.
What we're looking for in our Executive, Customer Relations (Website):
- Diploma or higher in computer science/information systems/communications/business or related field of study.
- Project and time management skills with ability to delegate and coordinate activities of project team.
- Willingness to raise issues/challenges with regards to project work flow and/or process and make recommendations on how to improve it.
- High attention to detail and ability to proofread and perform quality control of others’ work.
- Strong written and oral communications skills.
- Problem-solving ability and sound judgment.
- Self-motivated, with ability to work collaboratively as well as independently.
- Flexibility, patience, and positivity are important.
- Familiarity with and technical knowledge of Web technologies (e.g., HTML, CSS, XML, SQL) and their appropriate use is a plus
- Ability to collaborate and communicate with various teams, and delegate tasks to them accordingly
