Company Overview
HeritageSG (Heritage Singapore) is a public company limited by guarantee, wholly owned by the National Heritage Board (NHB), a statutory board under the Ministry of Culture, Community, and Youth (MCCY). HeritageSG aims to deliver innovative museum and heritage-related services by providing immersive experiences and supporting sector-wide initiatives. HeritageSG’s projects include marquee events such as Singapore Heritage Festival and Singapore Night Festival, which together attract more than 2 million visitors annually. Children’s Museum of Singapore is an integral part of HeritageSG, laying the foundation for our future heritage. Additionally, HeritageSG explores archaeological services, traveling exhibitions, digital services, and brand partnerships. HeritageSG’s digital services team provides interactive museum visitor experiences such as virtual reality and interactive displays.
Project Manager (ERP System)
Core Responsibilities
The role involves overseeing ERP system planning, development, and integration, as well as managing system functionality, change management, and communication with cross-functional teams.
Responsibilities
- Overseeing the planning, development, and integration of ERP systems
- Managing the functionality of new ERP systems, as well as upgrades and modifications to the systems
- Tracking, analyzing, and resolving issues with the vendor on ERP systems
- Taking budgetary responsibility for the systems rollout, including preparing, updating, and reporting for the steering committee
- Analyse existing business processes and workflows to identify areas for improvement.
- Managing change across the organization to ensure a gradual adoption of the new system
- Coordinate with cross-functional teams to ensure seamless integration of ERP systems.
- Prioritise service request/change request and work closely with IT Team to ensure the application vendor fulfil their SLA.
- Perform user acceptance testing for any release of application patches and enhancements.
- Coordinate with cross-functional teams to ensure seamless integration of ERP systems.
- Prioritise service request/change request and work closely with IT Project Manager to ensure the application vendor fulfil their SLA.
- Perform user acceptance testing for any release of application patches and enhancements.
- Communicating with management on schedules, delays, and work changes for ERP projects
Requirement
- Minimum 3 - 8 years of relevant experience particularly in managing ERP system projects.
- In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).
- Experience with ERP system upgrades and migrations preferred.
- Strong analytical and problem-solving skills.
- Knowledge of business process modelling and improvement techniques preferred.
- Familiarity with ERP systems, their functionality, and industry best practices and Project Management related certifications such as CITPM, COMIT, PRINCE2 PMI will be an added advantage.
- Problem-solving skills and familiarity with technical constraints, business, and user needs.
- Proven ability in communicating conceptual ideas and design rationale within a user-centred design process.
- Strong analytical, conceptualisation and problem-solving skills.
- Motivated by innovation to achieve business goals and customer satisfaction.
- Excellent written, verbal communication, presentation, and negotiation skills.
- Ability to manage and coordinate cross-functional teams.
- Keen interest in heritage and culture is advantageous.
Working hours: 3-4 Days/week
