Reporting to the Head of Operations & Technology, you shall be responsible to:
Job Responsibilities:
- Lead and oversee the IT team on daily operations covering infrastructure, applications, network performance, soft and hardware, technical support, etc
- Lead the effort to design, build, and configure applications, acting as the primary point of contact for the project team.
- Collaborate with cross-functional teams to develop and deploy applications, ensuring adherence to best practices and standards.
- Provide technical guidance and mentorship to team members, ensuring the successful delivery of high-quality applications.
- Stay updated with the latest advancements in relevant technologies, integrating innovative approaches for sustained competitive advantage.
- Motivate and manage staff and related activities like recruitment, performance evaluation, coaching
- Liaise and manage all vendors/ service providers on corporate telecommunications and IT-related projects to ensure contractual obligations are set and successfully delivered
- Handle overall planning and end-to-end implementation of Polisy400/ CIC/ CCFES/ website system development, Contact Centre front-end system and system platform
- Review and provide cost-effective IT solutions to business on insurance system related requirements for improvements to strength current IT framework
- Assist in system testing on different marketing campaigns, website enhancements, etc
- Monitor and control all IT-related expenses and budget
- Ensure proper documentation and measures, e.g. Business Continuity Plan (BCP), are in-place for audit checks and in accordance to MAS statutory guidelines
- Communicate and liaise with Group IT in Hong Kong and Malaysia on IT compliance standards and group projects
- Prepare and submit monthly management report, setup IT policies and establish/ update IT Operational Manual (SOP).
Job Requirements:
- A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification with at least 10 years of relevant work experience preferably in general insurance industry.
- Possess strong IT knowledge and hands-on experience in COBOL programming, Polisy400, backup, systems, storage, DR, wireless, email and database system.
- Excellent project, costs/ budget and vendor management capabilities.
- Highly organized and able to work within tight datelines with demonstrated success in managing projects.
- Hands-on experience in BCP and DR support is a must.
Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.
We regret that only shortlisted candidates will be notified
