Key Responsibilities:
- Responsible for the daily store operations to achieve store sales.
- Provides excellent customer service with good maintenance of shopping environment.
- Identifies and handles customers' inquiries and concerns in accordance to company and airport (refund) policy.
- Engage and capitalize in upselling and cross-selling to customers.
- Operates POS cash register and handles various payment mode with accuracy and speed to avoid delays to customers' departure timing.
- Ensure that store presentation is well maintained with store replenishment and clean fixtures.
- Assist in sales plans execution and participation in conjunction of marketing events and promotion programs.
- Communicates feedback gathered through in-store activities to store management.
- Any other ad hoc duties assigned.
Requirements:
- Minimum GCE "O" Level with at least 2 years of relevant experience in retail
- Comfortable working at Changi Airport on retail shift hours, including weekends and public holidays.
- Passionate about customer service and sales oriented
- Possess basic computer skills
