- Responsibilities:
• To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance etc.).
• To collaborate with third party vendor/other support teams to provide a seamless support model for the business.
• Able to take ownership of high severity issues and follow through to closure.
• Answerable to business users and provide strategic long term solutions and participate in RCA and provide pre-emptive solutions for production stability.
• To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
• To be able to drive himself/herself to learn new things while dealing with daily production support
• To communicate effectively and work efficiently across different Business and support units
- Mandatory Skills Description:
• 5+ years of relevant working experience
• Knowledge in Murex application, Simulation, pre-trade debugging, simulation, e-trade pad, GOM,PNL, PLVA, SQL, Unix Shell scripting, Linux
• Strong knowledge on Murex front office Module
• Good understanding on GOM module, trade lifecycle
• Able to handle front office booking issues
• Strong debugging knowledge pre-trade rules and debugging
• Able to write SQL code
• Strong knowledge on MSL, access rights, portfolio tree, e-trade pad, Simulation
• Have to work on simulation / PNL mismatch issues
• Able to support murex functional module independently.
- Nice-to-Have Skills Description:
• Working knowledge of the credit trading landscape is a big plus.
