- Manage restaurant's daily operations
- To ensure food safety
- To ensure sales targets are achieved at all times
- To optimize cost of goods
- To perform stock take, ordering, and plan weekly roster
- To ensure restaurant in compliance & good maintenance
- To ensure consistently high quality of customer service in all areas
- To respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests
- To investigate and resolve complaints concerning food quality and service
- To ensure effective and friendly communications with all supervisors and staffs and develop a happy and cheerful working relationship with all staffs
- To maintain cohesiveness of the team to maximise positive teamwork efforts
Requirements
- The ability to inspire, motivate and lead a team
- Excellent communication and people skills
- A strong commitment to customer service
- Self-motivated and able to work in a fast paced environment
- The ability to work under pressure and handle challenging situations
- Confidence, driven and passionate about F&B
- The ability to understand and analyze sales figure and its cost implications
- Planning and organizational skills
- Knowledge of IT preferred.
- Willing to travel to different locations in Singapore
- Good stamina with long standing hours
- Flexible working hours
- Responsible and independent
