We are seeking a highly motivated and results-driven individual with a proven background in the IT industry. The ideal candidate has a strong track record in meeting sales targets and driving business growth. Key responsibilities include identifying new opportunities, building client relationships, and delivering measurable revenue growth.
Responsibility
- Account Management and Client Relations: Manage and monitor client accounts to ensure smooth operations, fostering long-term relationships and proactive engagement to address client needs.
- Documentation and Compliance: Oversee the consolidation and validation of required client documents, ensuring all processes meet internal and external compliance standards.
- Billing and Financial Management: Handle the preparation, analysis, and verification of billing reports and supplier invoices, ensuring accuracy and timely processing.
- Cloud Services Coordination: Maintain familiarity with cloud platforms and ensure clients receive seamless access and optimized service offerings.
- Project Oversight and Operational Efficiency: Support the coordination of business projects, ensuring timely execution, while identifying opportunities for process improvements to enhance operational performance.
- Team Collaboration and Business Support: Work closely with internal teams to align on business objectives and provide operational support across various functions as needed.
- Any other ad-hoc duties assigned
Requirement
- Diploma holders in Business administrations or a relevant major
- 2-3 years of experience in business operations, customer support, or similar roles.
- Proficient in MS Office, with strong Excel skills
- Ability to multi-task and work in a fast-paced environment
- Bilingual in English and Chinese (to liaise with Chinese-speaking counterparts
- Strong analytical skills with proficiency in Microsoft Excel.
- Willingness to work on shifts, including weekends and public holidays.