Job Description:We are looking for a motivated and customer-focused Dessert Takeaway Shop Operator to join our team. This role involves a mix of baking, customer service, and daily operations to ensure a smooth and enjoyable experience for our customers. The ideal candidate will have basic baking skills, strong sales abilities, and experience handling cashier duties in a fast-paced environment.
Key Responsibilities:
- Baking:Assist with the preparation and baking of desserts, such as cookies, pastries, and other sweet treats.
Follow recipes accurately and ensure consistency in product quality.
Maintain cleanliness and organization in the kitchen area, adhering to food safety standards.
- Customer Service & Sales:Greet customers with a friendly and welcoming attitude.
Assist customers in selecting their desired desserts, offering recommendations and upselling products.
Handle orders efficiently and ensure timely takeaway service.
- Cashier Duties:Operate the point-of-sale (POS) system to process orders and payments (cash, credit, or other forms of payment).
Ensure accurate transactions and provide correct change when needed.
Balance the cash register at the beginning and end of shifts.
- Shop Maintenance:Maintain a clean and inviting shop environment by regularly cleaning countertops, floors, and dining areas.
Ensure proper stock levels by monitoring inventory and restocking supplies as needed.
Assist in opening and closing procedures, including locking up and securing the premises.
Requirements:
- Basic baking skills and willingness to learn new dessert recipes.
- Strong customer service and sales skills.
- Experience operating a cash register or POS system.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Good communication and interpersonal skills.
- Ability to stand for extended periods and handle light to moderate lifting.
Preferred Qualifications:
- Previous experience in a bakery, dessert shop, or similar foodservice environment.
- Knowledge of food safety and hygiene standards.
- Enthusiasm for desserts and creative presentations.
Work Hours:Flexible hours, including weekends and holidays, based on shop needs.
If you are passionate about desserts, enjoy interacting with customers, and have the skills to manage daily shop operations, we would love to hear from you!
