Main Duties and Responsibilities
We are seeking a detail-oriented and passionate Sales Coordinator to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.
Reporting to the Assistant Director of Sales and Marketing, the incumbent will be the primary point of contact for our clients planning events at our Resort. You will be responsible in working closely with our clients to ensure events runs smoothly.
Key Responsibilities
- Meet with clients to understand their event needs, preferences, and budgets. Provide guidance on catering options, venue selection, and logistical details.
- Create detailed event timelines and coordinate all aspects of the event, including catering, decor, audiovisual needs, and seating arrangements.
- Liaise with external vendors (florists, DJs, photographers, etc.) to ensure all services align with the client’s vision and Resort standards.
- Oversee events on the day of, ensuring everything runs according to plan. Address any issues that arise promptly and professionally.
- Assist clients in developing budgets and providing accurate quotes
- Maintain clear and consistent communication with clients, the catering team, and other Resort’s departments throughout the planning process.
- Conduct post-event evaluations with clients to gather feedback and build lasting relationships for future events.
Job Requirements
- Degree or Diploma in Event Planning, Hospitality Management or a related field.
- Minimum 1 year experience in a similar capacity, preferably in a luxury hotel or resort. Pre-opening experience would be advantageous.
- Excellent interpersonal skills, coupled with a well ingrained sales & service mindset
- Able to handle matters independently, and able to exercise self-motivation to complete projects.
- Strong organizational and multitasking skills, pairing it with keen attention to detail.
