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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Solution Representative (SSR)
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Service Solution Representative (SSR)

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo

Job Responsibilities:

  • Responsible for Customer service solution sales and service contract for installed based customer and new bidding project.
  • Identify customer business pain points and requirements through collaboration with customers (insight into customers and installed base operations), and explore specific professional service leads and opportunities.
  • Understand customer pain points and requirements, explore and expand business opportunities, and design and provide service solutions that meet customer requirements.
  • Manage opportunity pipelines, develop customer solutions and archive agreement with customer, like order target, market target, and sales profit target)
  • Participate in project strategy development, bidding, and negotiation, develop and implement the fulfilment & delivery strategies, mitigate fulfilment risks, and ensure the project deliverability.
  • Installed base management, find customer capturing potential service renew opportunities from customers' operation, maintenance, and delivery processes to match Huawei's existing solutions.
  • Organize and participate in project operations of the account dept, identify project risks and issues in a timely manner, drive project progress, comply with the corporate sales process, and ensure the success of sales projects.

Job Requirements:

  • Degree in Electrical or Telecommunication Engineering or any relevant discipline.
  • Minimum 2 years’ telecom network operation or planning or sales experience.
  • Knowledge in Singapore telecom operator & enterprise business planning & operation or project delivery .
  • Capability on service solution presentation and quotation output.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

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