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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Heng Tung Pte. Ltd.

Heng Tung Pte. Ltd. company logo

Key Responsibilities

· Assist the Operations Manager in planning and assigning jobs to workers

· Manage phone enquires, email correspondence and follow up.

· To coordinate and assist with sales activities, including sales queries, correspondence, order processing, pricing, product availability, purchase orders, warranty tracking

· Handle quotations, invoices, and contracts

· Inventory management, logistics support and coordination to ensure sufficient supply of materials and products

· Liaise and coordinate with suppliers, clients and internally for delivery arrangements

· Coordinate all internal administrative, logistics and operational elements as well as liaise with our clients' project personnel to prepare, execute, and fulfil project deliverables and schedule

· Assist with various administrative tasks, such as data entry, filing, and documentation

· Perform other ad-hoc duties as assigned by the Management


Requirements

· Minimum SPM / GCE 'O' level / NITEC / Diploma in any field

· No prior experience required. Open to people who are eager to learn and grow

· Proficient in Microsoft Office (Word, Excel, able to apply VLOOKUP has added advantage)

· Good organisation and interpersonal skills

· Flexible, resourceful, and able to perform despite tight schedules.

· A high-level individual who is independent, proactive, with good attitude and mindset

· Ability to work effectively under pressure in a fast-paced environment

· Independent team player with the ability to multi-task

· Attention to details and good administrative skills

· Good communication skills

· Added advantage if available immediate or within short notice

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