Roles & Responsibilities:
- May occasionally be requested for business trip outside of Singapore for IT operations.
- Assist in setup of servers, firewalls and other network equipment for small offices
- Provide office IT support to the company employees.
- Provide vessel IT support to the crews onboard the vessels.
- Ensure all the IT issues are resolved within the stipulated time.
- Ensure assigned IT project tasks are completed within the stipulated timeline.
- Provide effective communication and customer service to the employees and the crews, in person and through phone calls and emails.
- Oversee and keep IT assets such as servers, laptops, monitors and printers.
- Update the IT asset inventory, application accounts and audit related documents regularly.
- Setup account, preparation of hardware and software for new hires.
- Participate/assist in internal and external audits.
- Prepare simple troubleshooting documentation for the staff and crews.
- Oversee IT procurement according to the company process.
Requirements:
- Bachelor’s degree or recognized Diploma in technology or computer science.
- Preferably 3-5 years or above experience working in infrastructure, network and security areas.
- Knowledge and certification in Microsoft 365, VMWare, Microsoft Hyper-V and CCNA will be advantageous.
- Strong knowledge and experience in LAN/WAN network configuration
- Able to multi-tasking and work on multiple projects simultaneously.
- Able to work independently and as part of a team.
- Knowledge in security risk assessment, audit, vulnerability scanning, data and application security is a plus.
- Excellent analytical, troubleshooting and problem-solving skills
- Excellent interpersonal skills
- Self-motivated and have drive, and ability to work independently and a good team player.
We offer attractive remuneration package and fringe benefits with excellent career development opportunities in a global organization.
We are an equal opportunity employer. Applications from all qualified candidates are welcome.
All information provided by applicants will be used for recruitment-related purposes only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.
