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Jobs in Singapore   »   Jobs in Singapore   »   Client Services (e-banking) - 6 months contract #FR
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Client Services (e-banking) - 6 months contract #FR

Hays Specialist Recruitment Pte. Ltd.

Hays Specialist Recruitment Pte. Ltd. company logo

Your new company

This is a global tier-1 banking firm with a strong presence and branding.


Your new role

  • Co-ordinate Deal Assignment Process in APAC
  • Work with In-Country Fulfilment Managers to assign deals within the SLA
  • Work with Regional Implementation Manager to get resources assigned for multi country implementations
  • Execute established routines to do regular follow ups with stakeholders to provide missing information & complete assignment tasks
  • Maintain Deal Assignment Share Point & send out regular status reporting
  • Manage E-Banking Maintenance for APAC Region and ensure timely & accurate turnaround of the E-Banking Maintenance requests
  • Manage delivery of service by the offshore delivery Centre and ensure SLAs are met for timely turnaround time for E-Banking & Deal Assignment
  • Co-ordinate with stakeholders and offshore delivery Centre in managing issues and escalations
  • Prepare and send daily, weekly and monthly dashboards
  • Run Critical Macros to identify data mismatch and gaps and work with stakeholders to fix them

What you'll need to succeed

  • 3+ years of experience preferably in banking, financial or other industry
  • Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures

What you'll get in return

This is an excellent opportunity to be part of a global banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.


What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

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