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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Premier Centre Manager
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Premier Centre Manager

Rhb Bank Berhad

Primary Objective

• Develop and support strategic plan for Wealth Management to meet the business objectives and sales targets

• Manage and direct the development of Premier RMs and to grow market share of the Affluent & HNW target customer segments.

• Grow, manage and preserve clients’ wealth to ensure customers meet their financial objectives with tailored financial solutions


Key Resposiblities

Team Management

• Lead Wealth Management RMs in the growth, acquisition and retention of HNW clients

• Train and develop staff, monitor performance and appraise Wealth Management RMs against assigned targets

• Manage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales

targets

• Jointly manage the manpower and P/L of branch service and sales operations with branch manager


Business Development

• Develop, strengthen and execute business models and strategies of Retail Banking Wealth in the Emerging Affluent, Affluent & HNW customer segments

• Participate in sales and marketing activities for affluent and high net worth clients from onshore market

• Enhance the bank’s profile in Wealth Management and grow the assigned portfolio in terms of AUM and customer base while ensuring strong customer engagement

• Assume full management responsibility of Wealth Management RMs sales productivity and ensure effective cross selling of the bank’s products and services

• Oversee sales efforts including sales force coaching and participate in clients calls with RMs

• Drive sales productivity (new & cross selling) of Wealth Management products

• Strong follow up skills and initiatives to ensure all time sensitive transactions are executed in a timely and accurate fashion

• Good grasp of internal processes, procedures, documentation, fees and related terms and conditions of products and services offered by bank

• Achieve balanced scorecard, service, operational and regulatory standards set by the bank


Compliance and Regulations

• Apply knowledge of relevant laws and regulations to compliance requirements in carrying wealth advisory

activities for HNW clients

• Ensure sales are conducted in accordance with the internal and external regulatory requirements


Project Management

• Ad hoc project management


Requirements

-Bachelor Degree - Banking, Business Administration or Economics.

- CMFAS Certification

• Min 8 years banking experience preferably in leading a sales team

• Sound knowledge of banking products & services with particular emphasis on mobile platform sales acquisition

for secured and or unsecured loan products

• Good interpersonal skills with background in leadership & sales management

• Strong interpersonal, communication and analytical skills

• Ability to work independently and in a team are essential attributes

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