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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Airfreight Customer Service Officer | Up to $3.8k | CCN | Changi - 4769
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Airfreight Customer Service Officer | Up to $3.8k | CCN | Changi - 4769

The Supreme Hr Advisory Pte. Ltd.

The Supreme Hr Advisory Pte. Ltd. company logo

Airfreight Customer Service Executive | Up to $3.8k | CCN | Changi


Basic: $2000 – 3800
Work Location: Changi Airfreight Centre
Working hours: Mon – Fri 9am – 6pm | alt Sat 9am – 1pm

You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products.

Job Responsibilities:

  • Assist customers in daily bookings of cargo sales on our various airline products
  • Booking of capacity with airlines and confirmation of capacity with customers.
  • Be familiar with the requirements of our various airline products and advise our customers accordingly.
  • Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated.
  • Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
  • Track and monitor shipments status and inform customer accordingly
  • Maintain good relationships with both customers and handle customers' enquiries on a timely basis
  • Work closely with Billing Team to provide accurate data for invoicing.
  • Other duties as assigned.

Requirements:

  • Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc.
  • Familiar with Cargo Community Network (CCN) system.
  • Proficient in MS Office and Excel.
  • Candidate may be required to work on shift and weekends.


The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

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