We are looking for UI/UX Designer on a renewable contract basis to support our project in Singapore.
Key Responsibilities:
· Lead cross-disciplinary analysis of existing solutions and opportunity spaces and drive user understanding among different parties through workshop activities
· Tell compelling stories with great writing and presentation skills. You will present frog’s work to client executives and explain the thinking behind the work. You will co-facilitate workshops and manage breakout groups
· Define digital product and convergent experience concepts in collaboration with the strategy and technology teams
· Execute the detailed design of defined experiences working across the service components, interaction logins and visual language expression
· Enable a successful handover of final outcomes to the client through training and documentation
· Advocate for and pursue cross-disciplinary and convergent opportunity areas for design innovation
· Understand goals, business requirements and constraints, market opportunities and user needs to help define opportunity areas and experience requirements
· Plan, conduct, and synthesise research, testing and piloting activities with service users, providers, and SMEs
· Map existing and to-be experiences, across both front and back office and actors involved, through journey maps, blueprints, and ecosystem maps
· Create digital product and convergent experience concepts together with the team that push the bar for quality in a given field/industry
· Support the definition of new product/service value proposition and implementation roadmaps
· Create narratives that help tell the story of the work in an impactful way
· Design wireframes, screens, and prototypes to illustrate product behaviour along defined used cases
· Document product/service requirements and guidelines for following stages of implementation
Qualifications:
· 5+ years of professional experience in experience design with industry experience in CPR, FS or Public Sector (although you might have had a different job title, like “UX designer”, “Strategic designer” or “product designer”)
· Strong domain knowledge in Marketing, Martech, AI, Machine Learning, Data-driven, Product Management, Digital Experiences, Agile
· Highly developed design skills, demonstrated in your portfolio of recent work
· Confident presentation and storytelling abilities
· Experience collaborating in multifunctional teams as the experience design lead
· Proficiency with contemporary design and prototyping tools and methods, e.g., Adobe Creative Suite, PPT, Keynote, Figma
· Business level ability in English
