Job Descriptions:
1) Provide quality therapeutic bodywork that satisfies clients’ needs within scope of practice and licensing guidelines
2) Customize massage services within Spa Massage policies, protocols and approved modalities to craft truly personalized sessions.
3) Ensure client’s experience is safeguarded, maintaining client confidentiality and upholding commitment to safety.
4) Embrace the Spa’s core values of optimism, gratitude, excellence, consistency, and empathy
5) Maintain equipment and sample inventory of products
6) Maintain the treatment rooms in a neat professional manner, including stocking products and linens, replacing massage linens on tables to keep the room ready for the next client
7) Assist spa in activities and promotions
8) Help with washing as well as folding of all linens used in treatment rooms
9) Strive to build and maintain loyal customers and ongoing clients by encouraging clients to book for continuing and future appointments.
Requirements:
1) Education and training: Spa massage therapists must complete 500 hours accredited massage therapy program from a Certified Massage Therapy Institution
2) License: Massage therapist or practitioner license is required
3) Certification: They require certification from National Certification Board for Therapeutic Massage and Bodywork
4) Team player: They should be willingly to actively support group goals. They should be willing to show up on time ready to work wherever needed to get the job done
5) Knowledge: Spa massage therapist must possess a thorough knowledge of all body treatments and related application procedures, or trained in at least one of the following massage modalities, Swedish, deep tissue, prenatal, acupressure, Shiatsu, Rolfing, etc. They should also possess strong knowledge of local and state licensing laws and regulations, as well as knowledge of massage therapy and its impact on health
6) Interpersonal skills: Therapists should be able to develop strong rapport with members of staff, as well as clients and first-time customers of the spa. It will help them build a referral base and possibly repeat customers
7) Customer service skills: They need the ability to build relationships, deliver positive customer experiences, and handle enquiries and complaints, including unruly customer behaviour
8) Apt to learn: They should be open to learning, seeking continuing education to build on their modality mastery and improve/update skills through training programs, some of which are available in the spar
9) Flexibility: Spa’s tend to have their peak periods during weekends and evenings; hence they must be able to work a flexible schedule, including weekends and public holiday
· Must be able to work night shift and split shift
· Must be able to work extra hours or weekend if needed
